Rural BPOs hope to grab a chunk of post-pandemic business
Dear Balbir Singh Sooch,
Good morning! Today’s line-up features two names that have hogged the headlines in the past few months — Zoom and Glenmark. And then there is a sector that is so far from headlines that many may not be even aware it exists — rural BPOs. Let's dive in deeper.
TECHNOLOGY + STARTUPS
Zoom works towards ending privacy concerns
Is Zoom an American or a Chinese company? CEO Eric Yuan has clarified on numerous occasions that the Silicon Valley-based video-conferencing giant is an American company, and yet the question refuses to go away. In India, too the China connection has haunted Zoom. While the popular app remains under scrutiny for its China policies and related privacy issues, it is taking steps to address them.
MONEY + MARKETS
Retail investors who bought Glenmark struggle for returns
On May 26, 2020, Glenmark Pharmaceuticals announced that it would begin clinical trials in India to test a combination of two anti-viral drugs for Covid-19. About a month later, on June 22, the stock rose 40% on over-optimistic retail participation. But soon, the open interest started to fall faster than the stock price, and the stock may ultimately leave a bitter aftertaste for investors.
TECHNOLOGY + STARTUPS
Rural BPOs hope to grab a chunk of post-pandemic business
Rural BPOs have leveraged their favourable economics to grab small slices of the outsourcing business. Beating the odds, they have gradually consolidated their position. During the lockdown, they had to rally their meagre resources to implement work from home, but they hope the new paradigm will further boost their prospects.
Regards,
ET Prime Team